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First stop centre was formed in 1981 following an industrial decline nationally and in the Braintree area; leaving many without jobs with little support. First stop centre was formed by forward thinking individuals to bridge this gap and help these workers by giving support.

Since, First stop has evolved offering vital services to benefit the disadvantaged in the local community. First stop has seen thousands of people and families through the doors, many engaging in courses and services. Our doors remain open to the Braintree community and First stop hopes to always be there to benefit those in need.


First Stop Centre is made up of a small dedicated team who provide their experience and knowledge in helping clients that present to the centre. Our team is forever expanding, we have both paid and volunteer staff fulfilling a number of roles within the charity. We always welcome volunteers to apply to assist us in the running of our centre. Further information on volunteering can be found HERE


Rachael Stone


Ruby Lock


Amber Lazar


Oscar Segel


Amber Lazar


Amber Lazar


Amber Lazar


Amber Lazar


Amber Lazar


Amber Lazar


Volunteering And Donating

volunteering and donating


As a charity serving the community, we warmly welcome volunteers for numerous roles within our organization. We are currently seeking volunteers for: Gardening and maintenance, counselling students, ICT / technology support and many more areas. All applicants must have a clear DBS, enthusiasm and a willingness to help those around them. It is preferable volunteers have experience in the role which they are applying for. If interested, please fill in the volunteer document and return to -


We rely on grants and donations to enable us to continue providing our services to the community.

If you would like to help First Stop to continue to employ local people on real living wages, support volunteers, run community interventions and support groups. You can donate as much or as little as you would like. We appreciate all the support we can get. All funds are applied directly

to our funds so can be used immediately for us to facilitate support.

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Policies and Procedures

At First Stop Centre, we are committed to transparency, ethics and security in all our policies and procedures. We believe in operating with integrity, so our clients and donors can trust us. We strive to maintain the highest standards of professionalism, accountability and transparency. Please feel free to have a look bellow.

Volunteering policy

Risk Management policy

Violence and aggression policy

Reserve Funds policy

Training and Development policy

Referral and assessment policy

Staff disciplinary policy

Record keeping policy

Social Media policy

 Photo and video consent policy

Service Spec policy

 Online safety policy

Safer recruitment policy

Lone Worker policy

Safeguarding policy

Incident Procedure policy

online privacy and data policy

Health and Safety policy

Grievance and Whistle blower policy

GDPR policy

Equal Opportunities policy

Employment policy

Confidentiality of Information policy

Complaints policy

Alcohol policy

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